Desk Evolution 2022
Over the years at Reclaim, my desk/workspace has seen several iterations. I’ve worked through CoWork, the dedicated Reclaim Hosting office, then shifted to work from home at the beginning of the pandemic and back to the Reclaim Office. Reclaim recently went “fully remote” (as if the pandemic made this transition easier), where we retired the […]
Professional Development: Activating Omeka User With Our Password Reset Email
Recently, I’ve found that I’ve needed access to an Omeka admin dashboard without a previous admin user on the site. Installatron makes it easy to log into sites like WordPress automatically but they don’t offer this option within Omeka or other applications. We’ve been able to figure out a way to access the site through […]
Domain Tips and Tricks
Domains are honestly some of the coolest pieces of the web that I’ve worked with over the years. There are so many combinations to them. You can work with whatever you want on the beginning (like mine for example, meredithfierro.com) and there are a wide variety of domain extensions as well! Most folks know .com […]
Reclaim Cloud: Accessing Databases
Previously on Reclaim Cloud Learning; I talked through working with SSL certificates on the Cloud and Mattermost training, and now I’m going to be talking about working through databases to round out the Reclaim Cloud month. This one, in particular, surrounds accessing databases (like WordPress, or Mattermost) without the confirmation emails from Jelastic. I’ll walk you […]
Changing Your WordPress Theme from the Database
I wrote about changing your SiteURL and home page URL within your database if you’re working with a blank screen in WordPress, but I wanted to document what it looks like to change your WordPress theme from the database as well. I was working with users to set their site to the default WordPress themes […]
Zendesk Behind the Scenes 2022
I blogged about automations in Zendesk back a couple of years ago but I thought I’d take the time to document some of what we’ve done since! We’ve added more to round out specific functions of automation, triggers, groups, and service level agreements (SLAs) to help Zendesk work for Reclaim. It’s become an important part […]
Reclaim Cloud: SSL Certificates
SSL certificates, oh SSL certificates. Where to begin? These little certificates help hold the big web securely together to protect websites. But they are finicky. Reclaim Hosting uses Let’s Encrypt across our infrastructure and using it on Reclaim Cloud was a no-brainer. Jelastic partners with Let’s Encrypt to bring SSL certificates as an addon to […]
Reclaim Cloud Training: Mattermost
One of my goals for 2022 is to spend some more focused time learning as much as I can on Reclaim Cloud. I’ve realized more (more now lately) that I am completely new to this mystical “Cloud” and all that’s possible with it. I initially took some training when we first started to get prepared […]
OERxDomains21 Love
Last week ended on a high note. We’d just wrapped up the OERxDomains21 conference a 2 day whirlwind of presentations, stories, shared moments, and lots of typing. I sat back in my “command center” in the Reclaim Conference room/studio and I was just amazed at the awesomeness that occurred over the last two days. Another […]
Evolving Workspaces and Working From Home
2020 has definitely taken a lot of twists and turns since the beginning of January, both good and bad. While I’ve been working as the Customer Support Manager over the last couple of months I’ve also had to manage to work from home for the first time! I’m sure like many of us, working from […]