1 Year with Reclaim
January 30th, 2017, the day that I started as an intern at Reclaim Hosting. Which, at the time of writing this, it was 1 year ago to the day (plus 1). How crazy is that? A year ago I was a second-semester senior, itching to get out in the real world and be done with […]
Using the Import/Export Tools in WordPress
Lately, I’ve been working with clients to move their website from WordPress.com to WordPress.org. With this request, I use the Import/Export tools to move the content from one site to the other. This tool bundles the content on the site into a .zip file which you can then move to another location. Disclaimer: It isn’t […]
Fixing a Database Connection Error: WordPress
When the site throws the error: Error establishing a database connection, this usually means there is miscommunication between the database and the files in the file manager. What I like to do from here is open up the Files and Tables section in Installatron. You’re going to compare the four sections in red to […]
Reclaiming NYC
The first team trip, for me, was one for the books! This was definitely a lot of fun and a great way for us to regroup before the end of the year, and the perfect time to reflect on Workshop of One’s Own. WoOO is a two-day workshop that Reclaim hosts, to introduce and train our Domain […]
Deja Vu
I had a complete moment of deja vu on Friday and I have no idea why. Reclaim is putting on a workshop next week called Workshop of Own’s One. We are showing some Domain of One’s Own administrators from a few schools an in-depth look at supporting DoOO. This past week was full of research and […]
Setting Up a Feed with Feedly
Working at Reclaim means I get to interact with people who do incredible work within the Ed Tech community. I was first exposed to this at #domains17 and I remember thinking that I wanted to keep up with all of these wonderful folks and the work their doing. At first, I had no idea how I could […]
Working by Myself
So today was a first for me in my support role. I started my shift bright and early this morning and everything was moving slow. Tim and Lauren went off to a meeting and Jim is traveling this week for a conference, so I was by handling support on my own for a short period of […]
Repairing a Crashed Table in phpMyAdmin
Yesterday, a ticket came in where a student’s website was not establishing a database connection. I started my usual checks to see what kind of installation she had on her domain. In this case it was a WordPress installation. I went to double check that the username and password in the wp-config.php file was the […]
Adjusting to Post Grad
The professional world is in full swing for me at this point. I’ve been with Reclaim as a customer support specialist for almost two months now. It’s kind of surreal to be back in the town where I went to school, not only in the summer, but not getting ready to go back for the […]
Embedding Myself into the Professional World
Well, #domains17 is done! We’ve wrapped up on Tuesday and are all home by now. I definitely needed a few days to gather my thoughts for this post. I’m so grateful for this chance to experience what the Ed Tech world is like before I even start my job with Reclaim Hosting. It was a great […]