Meredith Huffman

Senior Support Specialist

Experience

June 2017- Present

Reclaim Hosting LLC

Fredericksburg, VA — Various Roles: Senior Support Specialist

Responsible for updating support infrastructure to be scalable and training new/current staff on policies and processes. Works closely to coordinate daily and roadmap tasks between different teams across the company. Works to solve user issues through email support communicating effectively.

2013 - 2015

University or Mary Washington-

Assist students with creating, maintaining, and upgrading Domain of One’s Own projects primarily utilizing WordPress.
Create and edit multimedia projects involving audio and video production.
Provide training to staff and students in the advanced media production studio.

2020-Present

Coastwise Travel

Virginia Beach, VA — IT Coordinator

About Me

Education

2017

University of Mary Washington

Fredericksburg, Virginia — Bachelor of Arts in Digital Media Studies, May 2017

Created through the Special Majors Program, combining business, art, computer science, communication, and history to devise a curriculum focused on digital and online media.

Relevant Coursework:

Small Group Communication
Digital Storytelling
Applied Digital Studies
Digital Approaches to Fine Art
Principles of Marketing
American Technology and Culture

Jan-May 2016

Richmond, the American International University

London, UK — Semester Abroad

Quickly adapted to new circumstances and embraced the rich culture of London. Travelled extensively throughout England and Europe. Collaborated with international students to create images and videos to document the experience. Took courses in history, museum studies, graphic design, video production and editing.

Skills

Photoshop 89%

WordPress 61%

Illustrator 71%

InDesign 50%

Html & CSS 85%

Resume